Privacy Policy — Jimex Global
Last Updated: May 8, 2026
Jimex Global
Sahajanand Integrity, Silvassa, DNH & DD, India
1. Introduction
Jimex Global (“we,” “our,” “us,” or “the Company”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our export trading services.
By accessing our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or provide us with your personal data.
Jimex Global is an export trading company based in Silvassa, DNH & DD, India, specializing in the export of quality products including Yarn, Rice, Cumin Seeds, and other commodities to buyers worldwide.
2. Information We Collect
2.1 Personal Information You Provide to Us
We may collect the following categories of personal information when you interact with us:
| Category | Examples |
|---|---|
| Contact Information | Full name, company name, job title, business address, email address, phone number, fax number |
| Business Information | Business registration number, tax identification number (GST, VAT, EIN), trade license, company profile |
| Transaction Information | Purchase history, order details, shipping addresses, product preferences, contract terms, payment records |
| Financial Information | Bank account details for payments/refunds, credit references (only as necessary for trade transactions) |
| Communication Records | Emails, call recordings (where consented), meeting notes, correspondence, and chat messages |
| Identity Verification | Passport/ID copies (for KYC compliance), passport-size photographs, authorized signatory details |
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
Device Information:
IP address, browser type and version, operating system, device type
Usage Data:
Pages visited, time spent on pages, click patterns, referral sources, search queries
Cookies & Tracking Technologies:
As described in Section 8 below
2.3 Information from Third Parties
We may receive information about you from:
- Trade reference agencies and credit bureaus (for creditworthiness assessment)
- Publicly available trade directories and databases
- Business partners, freight forwarders, and logistics providers
- Government trade promotion bodies and export credit agencies
3. How We Use Your Information
3.1 Service Delivery & Contract Performance
- To respond to your inquiries, quotations, and service requests
- To process, confirm, and fulfill orders and contracts
- To coordinate logistics, shipping, and delivery of products
- To issue invoices, process payments, and manage accounts
- To provide customer support and after-sales service
3.2 Compliance & Legal Obligations
- To comply with Indian export/import regulations and customs requirements
- To perform KYC (Know Your Customer) due diligence and AML (Anti-Money Laundering) checks
- To comply with tax laws, record-keeping obligations, and regulatory reporting
- To respond to lawful requests from government authorities or courts
3.3 Business Operations & Improvement
- To maintain and improve our website and services
- To analyze market trends and customer preferences
- To conduct business analytics and performance reporting
- To train our staff and improve service quality
3.4 Communication & Marketing
- To send quotations, order confirmations, and shipping updates
- To provide product updates, industry news, and market intelligence (with your consent where required)
- To respond to complaints, feedback, or inquiries
- To send promotional communications about our products and services (you may opt out at any time)
3.5 Security & Fraud Prevention
- To detect, prevent, and investigate fraudulent or unauthorized transactions
- To protect the security and integrity of our website and systems
- To enforce our Terms and Conditions